We do not overbook our schedule because we know that your time is valuable. We do request that if you are not able to keep a scheduled appointment that you notify us 24 hours in advance. For your convenience, you can leave a voice message if you are calling after hours.
We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.
We pride ourselves with staying on schedule to minimize your waiting. However, due to the fact Dr. Shim provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We do appreciate your understanding and patience if that situation arises.
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Northampton MA • Easthampton MA • Holyoke MA • Springfield MA • Greenfield MA Hadley MA • Amherst MA