Financial Policy

Patient Billing

For your convenience we accept Visa, MasterCard, Discover and American Express as well as cash and personal checks. We are also able to process flexible spending accounts and provide the necessary documentation.

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Wayne Shim DMD, LLC Phone Number 413-586-4200. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

As a courtesy we can submit an insurance claim for you. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.